Noticeboard

Stay at home if you have coronavirus symptoms

Stay at home for 7 days if you have either:

a high temperature
a new, continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home. However, PLEASE NOTE they can provide sick lines if necessary following the 7 day self certification period.

Read our advice about staying at home. (Ctrl + click to follow this link)

Urgent advice: Use the NHS 111 online coronavirus service if:

you feel you cannot cope with your symptoms at home
your condition gets worse
your symptoms do not get better after 7 days

Use the 111 coronavirus service (Ctrl + click on this link to follow this online service)

Only call 111 if you cannot get help online

FLU IS CIRCULATING IN NORTHERN IRELAND. If you are aged 65 and over or fall in to one of the priority groups PLEASE ensure you are vaccinated.

We are a ZERO Tolerance Practice. This means we will NOT tolerate any threatening or aggressive behaviour or language towards any of our staff or patients. Unfortunately you will be removed from our practice list without further discussion and will have to find another practice.

DNA'S -(Did Not Attends) Please remember to cancel your appointment if it no longer suits so that we can give it to someone else. Unfortunately failure to attend repeatedly will result in removal from our list.

Welcome to Foyleside Family Practice

Please see our online NOTICE BOARD on the left hand side of this page for a link to updated information regarding Coronavirus.

In all cases the NHS helpline 111 is available for advice and providing Sick Lines where necessary in relation to Coronavirus.

If you have travelled to at-risk areas, or you have had possible contact with a confirmed case of Coronavirus or you have a high temperature and a new or continuous cough, please do not come to the surgery. Stay at home and self isolate for 7 days. If you do not get better after 7 days or your symptoms worsen then phone 111. If you are still unsure contact reception on 028 71 306400.

If you live with other people, they should stay at home for 14 days from the day the first person got symptoms (new advice as of 16 March).

Update 13 March 2020:

We are reviewing our procedures in light of the rapidly evolving Coronavirus situation so that we can appropriately respond to demand.

It is necessary to reduce the footfall into the practice in order to reduce the risk to our patients and staff.

From 16th March 2020 until the Coronavirus crisis resolves, we will have no pre-bookable appointments and we will be reducing some services.

There will be no routine appointments available .

If you need to make an appointment, please telephone reception and be prepared to provide some basic information to allow your call to be triaged.

Please do not come to the surgery for anything other than a pre-arranged appointment.

All scripts will be sent to your designated chemists.

Thank you for your support during these difficult times.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

We have access to the surgery for patients in wheelchairs, and for patients with most other disabilities. Toilet facilities are provided for disabled patients.Most patient facilities are on the ground floor.

(Site updated 17/03/2020)