Noticeboard

Click on "Practice Staff" link above then "HealthCare Team" Tab to see how Marcia our practice based Social Worker can help you during this Coronavirus pandemic.

Stay at home if you have coronavirus symptoms

Stay at home for 7 days if you have either:

a high temperature

a new, continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home. However, PLEASE NOTE they can provide sick lines if necessary following the 7 day self certification period.

Read our advice about staying at home. (Ctrl + click to follow this link)

Urgent advice: Use the NHS 111 online coronavirus service if:

you feel you cannot cope with your symptoms at home

your condition gets worse

your symptoms do not get better after 7 days

Use the 111 coronavirus service (Ctrl + click on this link to follow this online service)

Only call 111 if you cannot get help online

FLU IS CIRCULATING IN NORTHERN IRELAND. If you are aged 65 and over or fall in to one of the priority groups PLEASE ensure you are vaccinated.

We are a ZERO Tolerance Practice. This means we will NOT tolerate any threatening or aggressive behaviour or language towards any of our staff or patients. Unfortunately you will be removed from our practice list without further discussion and will have to find another practice.

DNA'S -(Did Not Attends) Please remember to cancel your appointment if it no longer suits so that we can give it to someone else. Unfortunately failure to attend repeatedly will result in removal from our list.

Welcome to Foyleside Family Practice

Update 18 August 2020:

As you will be aware Covid 19 is still very much with us and will be for the foreseeable future. We would like to reassure you that we are providing most services to our patients. We do however have to ensure your safety and ours and to be able to do this we ask that you ring in first. This can be done from 8.30am onwards each morning. PLEASE ring as early as possible that morning as once capacity is reached we will only be able to deal with urgent requests for the remainder of the day and you will be asked to ring back at another time. The GPs will be doing ALL consultations by telephone until further notice and you will ONLY be asked to attend if absolutely necessary . Practice receptionists will take a brief history of the problem that you are calling about so that they can divert you to the most suitable member of the team to help you with that problem. All information is treated confidentially. Please be patient while we navigate you safely through these uncertain times. Thank you for your cooperation.

Please see our online NOTICE BOARD on the left hand side of this page for a link to updated information regarding Coronavirus.

In all cases the NHS helpline 111 is available for advice and providing Sick Lines where necessary in relation to Coronavirus.

If you have travelled to at-risk areas, or you have had possible contact with a confirmed case of Coronavirus or you have a high temperature and a new or continuous cough, please do not come to the surgery. Stay at home and self isolate for 7 days. If you do not get better after 7 days or your symptoms worsen then phone 111. If you are still unsure contact reception on 028 71 306400.

If you live with other people, they should stay at home for 14 days from the day the first person got symptoms (new advice as of 16 March).

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

We have access to the surgery for patients in wheelchairs, and for patients with most other disabilities. Toilet facilities are provided for disabled patients.Most patient facilities are on the ground floor.

(Site updated 26/08/2020)